People is creating more software than in the last decade. The software population is going strong and massively expanded. However, building a software is not as simple as console application in the 90'. The software (app) should provide enough impression, provide attention, even give some addiction. On 26 February 2020, I invited by one of the best private University namely University AMIKOM. I shared about three mantras in the user experience which are UX Research, UX design, and UX strategy. We discussed how the current software company is creating a software that provide so much attention, get a lot of user, and remembered. We discuss
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Why UX research provide fundamental thing to find customer pain?
Why statistic and qualitative method should be applied in UX research?
Why UX design should be done through user centered design to get better insight about the UX research result and user expectation?
Why persona is important?
Why UX strategy define how to understand more the user by providing personalized content?
Why content strategy helps the Costumer experience?
You can find the slides here
User Experience Fundamental from Ridi Fe
And don't forget you can join the UX fundamental workshop later in this year, I will keep you informed. Thank you for the crowd AMIKOM!
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Sometme you love the client, sometime you don’t. Client want you more with their limited investment. And you want to give the client the best with their investmet. This article will discuss how we develop the system with usability in mind. Usability is a set of principles that related how the people learn to use the syste. So let’s get started.
They are five basic of usability attributes namely (Nielsen, 1993)
Learnability
Efficiency
Memorability
Error tolerance
Satisfication
If your team can achive those attributes, ideally your poduct will be awesome. However, it still depends with the client itself. Therefore, the level of usability attributes will be different from one client to the others. When we talk about system acceptance that is finished by acceptance of the user, Figure 1 shows how the system acceptance happens
The acceptability of the system again depends on the user that use the system. Figure 2 shows the acceptance level based on the user. It is shown that there are three characteristics of the user namely the usage of the system, computer experience and domain knowledge.
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